Policy Privacy

1. PERSON RESPONSIBLE FOR PERSONAL DATA

ResponsIble: Elena Martínez Aguilar (hereinafter, https://www.iolitejoyas.com/)

Trade name: Iolite Joyas

TAX: 12335969B

Adress: Plaza Montmorillon, 1 4º B, 47400 Medina del Campo, Valladolid, España

Email: iolitejoyas@gmail.com

Website: https://www.iolitejoyas.com

We hereby inform you that the website https://www.iolitejoyas.com owned by Elena Martínez (hereinafter, “the portal or website”), complies with the guidelines of the current regulations on personal data protection, Regulation (EU) 2016/679 of 27 April 2016 (RGPD) as well as the LO 3/2018, of 5 December on the Protection of Personal Data and guarantee of digital rights, regulations on the protection of natural persons with regard to the processing of personal data and the free flow of this data.

What are the principles observed for processing?

When processing personal data, we will apply the following principles that comply with the requirements of the Personal Data Protection Act:

(i) Principle of lawfulness, fairness and transparency: we will require your consent to the processing of your personal data for one or more specific purposes for each of which we will inform you in advance with absolute transparency.

(ii) Data minimisation principle: we will request only the data that are strictly necessary for the purposes for which they are required.

(iii) Data retention time limitation principle: data will be kept for no longer than necessary for the purposes of the processing; depending on the purpose, we will inform you of the relevant retention period.

(iv) Principle of integrity and confidentiality: personal data will be processed in such a way as to ensure their adequate security. We undertake all possible measures to prevent unauthorised access to or improper use of user data by third parties.

Accuracy and authenticity of the data. Data purpose and legitimisation.

The User is solely responsible for the veracity and correctness of the data that he/she sends us directly or through the website, which exonerates us from any responsibility for the same. As a user, you must guarantee the accuracy and truthfulness of the personal data provided by entering complete and correct information in the various data collection forms on this website.

To this effect, we inform you that when you provide us with data you do so voluntarily, and you are allowing them to be incorporated into our information systems for the purpose of sending information about the query made (name, surname, and email) and obtaining the appropriate legitimacy through the pre-contractual or contractual relationship between the parties.

Once the service has been contracted, contact details (name, surname, email), images and the necessary information for the provision of the service will be requested.

In the case of minors, contact must be made via email with the corresponding authorisation from parents or legal guardians.

We also collect data by means of cookies.

For what purpose do we process your personal data?

Elena Martínez collects and processes your personal information on a general basis in order to manage our relationship with you, being the main purposes we have identified the following:

– Management and contracting of the services offered

– To process requests for information, suggestions, and complaints you may send us.

– To manage the blog comments

– Management of the business relationship maintained with our suppliers

Consent

By entering their data, the User gives their express and unequivocal consent, declaring that they have been informed of the conditions on the protection of personal data, accepting and consenting to the automated processing of the same, so that we may proceed to use the data provided for the aforementioned purposes. This also implies that the user consents to the international transfer of data, which is necessary exclusively because some of the suppliers or third parties that provide services needed for the development of this website are located in other countries. Refusal to provide the personal data requested or failure to accept this data protection policy implies the impossibility of subscribing, registering or receiving information.

Minors under 14 years of age are expressly mentioned in connection with the processing of their personal data. The minors may not access this website without the consent of their parents or guardians.

Social Media

The processing of the data of the people who become followers on the social networks of the official pages of https://www.iolitejoyas.com will be governed by this section. Also by the conditions of use, privacy policies and access regulations of the social network concerned and which have been previously accepted by the user.. If so, we will process the data for the purposes of properly managing our presence on the social network, providing information on the activities, products or services of https://www.iolitejoyas.com. As well as for any other purpose that the regulations of the social networks allow. Under no circumstances will we use the profiles of followers on social networks to send advertising individually.

For how long will we keep you data?

The personal data provided will be kept for the full duration of the contractual relationship. In addition, once the relationship has ended, the data will be kept for the legally required periods.

The data will be kept for a minimum of 5 years. Contact details that do not have subscription consent will be retained for 6 months.

To which recipients will your data be communicated?

No data will be transferred to third parties except in cases where there is a legal obligation.

In any case, in the event of the transfer of data to a third party, the data subject will be informed and asked for his or her express consent to such transfer.

Entities involved in any phase of data processing are bound to respect professional secrecy and to adopt the necessary levels of protection and technical and organisational measures available to them to guarantee the security of personal data.

In our capacity as data processors for the web service, we have contracted, among others, the following service providers, all of whom have undertaken to comply with the applicable data protection regulations at the time of contracting:

WEBEMPRESA EUROPA SL

(identified by the trade name Webempresa), with registered address at C/ Almagro 11 6º 7ª 1 . 28010 Madrid, province of Madrid, Spain, with Tax Identification Code B65739856, which provides web hosting services. You can check the privacy policy and other legal aspects of this company at the following link: https://www.webempresa.com/aviso-legal.html

GOOGLE LLC

Based at 1600 Amphitheatre Parkway, 94043, Mountain View, California, United States,  provides the services of measurement, survey and mailing. They have implemented standard data processing clauses approved by the European Commission which can be consulted at: https://cloud.google.com/security/gdpr/resource-center.  You can consult the privacy policy and other legal aspects of this company at the following link: https://www.google.com/intl/es/policies/privacy/

MAILCHIMP

(The Rocket Science Group LLC d/b/a MailChimp) based at 675 Ponce de Leon Ave NE, Suite 5000 Atlanta, GA 30308 USA, provides the services for marketing campaigns. A data processing agreement with standard clauses from the European Commission is available for consultation and download at the following link: https://mailchimp.com/legal/data-processing-addendum/

REDSYS PROCESSING SERVICES SL

Company used to manage credit card payments on the website. Located in Francisco Sancha, 12 – 28034 Madrid. Privacy policy and other legal aspects of this company at the following link: http://www.redsys.es/legal/20200224_poli%CC%81tica_de_privacidad.pdf

PAYPAL

company used to handle credit card payments on the website. Located at 22-24 Boulevard Royal L-2449, Luxembourg. Privacy policy and other legal aspects of this company can be found at the following link: https://www.paypal.com/es/webapps/mpp/ua/privacy-full?locale.x=es_ES

International data transfers

We have agreed with our suppliers that, for the provision of the contracted service, they must make use of servers located in the EEA-. In case of use of servers located outside the EU territory, appropriate measures shall be taken, an these measures will be incorporated into this Privacy Policy, ensuring that adequate safeguards are in place.

What rights do you have regarding the processing of your data and how can you exercise them?

These rights have the following characteristics:

– Their exercise is cost-free, unless the requests are blatantly unfounded or excessive (e.g. repetitive nature), in which case Elena Martinez may charge a fee proportional to the administrative costs incurred or refuse to act.

– You can exercise your rights directly or through your legal representative or a volunteer.

– We are required to respond to your request within one month, although, considering the complexity and number of requests, the deadline may be extended by a further two months.

– We are obliged to inform you about the means of exercising these rights, which must be accessible, and we cannot deny you the exercise of the right on the sole ground that you have chosen another means. If the request is made by electronic means, the information will be provided by electronic means where possible, unless you ask us to do otherwise.

– If we do not comply with your request, you will be informed, at the latest within one month, of the reasons for our failure to act and whether you have the possibility to complain to a supervisory authority.

In order to facilitate the exercise of these rights, we provide you with links to the application form for each of the rights:

The following means are available to you to exercise your rights::

1. By written and signed request addressed to Elena Martínez, Plaza Montmorillon, 1 4º B, 47400 Medina del Campo, Valladolid, Spain Ref. Ejercicio de Derechos LOPD.

2. By sending the scanned and signed form to the e-mail address iolitejoyas@gmail.com stating Exercise of LOPD Rights in the subject line.

In both cases, you must prove your identity by attaching a photocopy or, where appropriate, a scanned copy of your ID card or equivalent document in order to verify that we are replying to the interested party or to their legal representative; in the latter case, you must also provide proof of representation.

Likewise, and especially if you feel that you have not obtained full satisfaction in the exercise of your rights, we inform you that you may file a complaint with the national supervisory authority by contacting the Spanish Data Protection Agency, C/ Jorge Juan, 6 – 28001 Madrid.

How do we protect you information?

We are committed to protecting your personal information.

We use measures, controls and procedures of a physical, organizational and technological nature, reasonably reliable and effective, aimed at preserving the integrity and security of your data and guaranteeing your privacy.

Moreover, all staff with access to personal data have received training in this area and are aware of their duties regarding the processing of your personal data.

When signing contracts with our suppliers, we include clauses requiring them to keep confidential the personal data to which they have had access as a result of the order, and to implement the appropriate technical and organisational security measures to guarantee the confidentiality, integrity, availability and permanent resilience of the systems and services for the processing of personal data.

All these security measures are reviewed on a regular basis to ensure their adequacy and effectiveness.

However, absolute security cannot be guaranteed, and no security system is impenetrable so, in the event that any information under our control and subject to processing becomes compromised as a result of a breach of security, we will take the appropriate steps to investigate the incident, notify the Supervisory Authority and, where appropriate, as well those users that may have been affected so that they can take appropriate action.

https://www.iolitejoyas.com reserves the right to modify this policy to adapt it to new legislation or jurisprudence.

For any matter related to this privacy policy, you can contact https://www.iolitejoyas.com at the following email address: : iolitejoyas@gmail.com

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